Equipment Maintenance

Protect your Investment

Choose From three

Vive Communication has tailored three maintenance contract options available in either 24×7 or 8×5. Whether you require emergency onsite technical support or merely wish to remotely reset a user’s voice mail password.

There are no requirements that are too big nor too small.

All of our maintenance contracts are designed to make your life easier and assure you guaranteed SLA responses for service impacting outages and priority queueing for non-critical MAC (Moves adds and Changes).

Position yourself to grow into the future

Key Features

Long term solutions deserve your protection.

Sign up for a plan that will protect your investment for its entire lifecycle.  Expect the unexpected.

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Emergency Service

An average turnaround time on emergency equipement replacement is 4 business hours

Free part replacement

Packages available to keep all your vital assests backed up and positioned to keep you running at full speed.

Eliminate Downtime

Every hour that your communication network doesn’t function costs your business money. 

On-site Dispatch

Preventative maintenance can identify weak links in your IT infrastructure and help you avoid catastrophe.

Move forward at a pace that's comfortable for you.  Optimize your setup and save money at the same time.  Let Vive show you the way.

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